Shipping policy

Shipping Policy

At Safe Paws, we want your pet accessories to reach you as quickly and safely as possible. Please read our shipping policy to know what to expect when you place an order.

Shipping Locations

We are based in united states and currently ship exclusively to Australia.

Processing Time

All orders are processed within 3–5 business days. During high-demand periods, processing may take slightly longer, but we’ll keep you updated every step of the way.

Shipping Methods & Delivery Time

We use reliable international shipping partners to ensure your items arrive safely. Estimated delivery times:

  • Standard Shipping: 10–13 business days

  • Express Shipping: 5–7 business days

Please note that delivery times may vary depending on your location and customs clearance.

Shipping Costs

Shipping costs are calculated at checkout based on the weight of your order and the chosen shipping method. Free shipping promotions may apply to qualifying orders.

Tracking Your Order

Once your order is shipped, you’ll receive a tracking number via email so you can monitor your shipment in real-time.

Customs & Import Duties

All orders shipped to Australia may be subject to customs fees, taxes, or import duties, which are the responsibility of the customer.

Lost or Damaged Packages

We take great care in packaging your orders securely. If your order arrives damaged or is lost in transit, please contact us at nomi@safepawss.com within 7 days so we can assist you promptly.

Thank you for choosing Safe Paws — we’re committed to delivering happiness to you and your furry friends!